Stratham Tire - Auburn, ME

Virginia Robinson 2 years ago

I brought my Subaru Outback in for an alignment. When I picked up my car, the traction control light is lit on the dashboard. When I called Stratham Tire to inquire what they had done to my car, they were unable to give me the specs for my alignment. They did not have the numbers before the adjustment and they did not have the numbers after the adjustment.. In fact there's no proof they adjusted anything except my bank account! I'll never go back!

Jeanne Smith 2 years ago

When I went there to buy tires, service was great! Very friendly staff, always got the door for me. Then, I had a ball joint go on the car and sensor. Not good $550 dollars later everything was still lighting up on the dash. I was told they had to order a part and they would callme. 3 months later, no part, no call. I took it elsewhere to be fixed and was told the ball joint was put in backwards and one of the sensors was not on it ( which I paid for) and this was causing all the lights on dash to light up. And it was mesding up my 4 wheel drive. So I got it fixed correctly and my car is running great! What a difference. Stratham gave me half the money back for incorrectly doing the repair. They have lost a good customer! I will never go there again.

Thawn Lowing 4 years ago

Excellent experience. Highly recommend. I consider Stratham Tire a trusted adviser for vehicle repair and maintenance. My experience: while visiting Maine for a few months, my alternator failed and I decided to give Stratham Tire a try based on Google reviews, ratings, and proximity. They quickly and correctly diagnosed the root cause, provided a fair quote and the performed the repair on time. Very thankful for the service.

Cheryl Field 5 years ago

I have taken several different vehicles here over the years and my father had always spoken highly of them for the work done on vehicles at his business. They take their customer service seriously and as a woman, I appreciate the fact that they talk to me honestly and respectfully taking time to explain exactly what they ended up doing or what they were suggesting I do and why. Chris Fletcher treated me very well and saw to it that my vehicle left in tip top shape at a fair price. Thank you again, very much. I will be back and I'll pass the word along! Keep hold of your great staff!

Peter Hawkes 6 years ago

Chris and his staff are excellent. Polite, professional, and willing to get you on and out quickly. Chris has helped to get my company trucks on the road expeditiously. The best large truck tire service I have ever worked with. Came in this morning with a flat on our equipment trailer and they jumped right on it! Thanks Chris!